📋 Tender Overview
Digital transformation is becoming an inevitable trend in the context of an increasingly digitalized global economy. For small and medium-sized enterprises (SMEs) in Vietnam, digital transformation is not only an opportunity to improve competitiveness, but also a vital requirement in a period of deep integration. It is necessary to improve digital legal awareness and skills for small and medium-sized enterprises. Photo: VGP/DA However, the process of implementing digital transformation in small and medium-sized enterprises still faces many challenges, including legal challenges and the need for practical solutions to promote sustainable digital transformation in this business sector. SMEs account for nearly 98% of the total number of businesses in Vietnam, and are an important force in digital economic development. Digital transformation is no longer an option but has become an inevitable requirement for businesses to survive and develop sustainably. The digital transformation process brings many benefits to businesses, especially SMEs. When applying digital transformation, the information linkage between departments in the business is connected on the basis of a unified technology system, helping to solve problems as soon as they occur such as: Customer feedback, reduced product output, customer needs... However, due to small scale and limited financial and administrative capacity, SMEs have not yet had access to new legal requirements arising in the digital transformation era, as well as to challenges and opportunities in the era of digital transformation. new. According to the Department of Dissemination, Legal Education and Legal Aid, Ministry of Justice, outstanding legal issues for small and medium-sized enterprises are: Laws on personal data and information security. This is one of the biggest legal challenges for SMEs. During the business process, these businesses regularly collect, store and process personal data of customers (names, phone numbers, addresses, purchase history), employees and partners... In addition, SMEs also encounter legal issues regarding electronic contracts and digital signatures. When a dispute occurs, collecting evidence from electronic transactions and proving the validity of the contract can be more complicated than with paper contracts. Currently, SMEs have difficulty establishing, storing, and handling disputes arising from electronic contracts due to lack of legal knowledge and appropriate digital tools. In addition, SMEs operating business on e-commerce platforms, social networks (Facebook, Zalo, Tiktok) and private websites pose specific legal requirements. In the digital environment, intellectual property violations such as copying content, illegally using software, logos... return should be popular. SMEs are both violators and victims, but often lack the ability to identify and handle violations... It is necessary to increase awareness and digital legal skills. Therefore, to increase access to the law and improve digital legal awareness and skills, through internal training, hiring legal experts, participating in short-term training courses... SMEs can look up legal documents through the Electronic Information Portal, use online public services, and use other services. legal online: https://vbpl.vn/Pages/portal.aspx; https://luatvietnam.vn/; https://thuvienphapluat.vn/; https://aitracuuluat.vn/; https://caselaw.vn/.At the same time, it is necessary to build a management process to comply with the law; Regularly monitor and detect violations on digital platforms to take timely measures. In addition, SMEs need to invest in security technology solutions and compliance management software. Consider working with experts and lawyers specializing in digital law to get strategic advice and solve complex issues to increase competitiveness... For state management agencies, it is necessary to continue to simplify procedures: Issue more detailed, simple and easy-to-understand instructions on digital legal regulations, especially for SMEs. Implement free or low-cost legal assistance programs, organize training courses on digital law and information security for SMEs. Strengthen inspection and strictly handle illegal acts in the online environment to create a safe and healthy business environment for businesses. It can be seen that digital transformation is not only a technological or economic challenge, but also a legal challenge for SMEs. If businesses proactively adapt and take advantage of support tools and policies, they will not only comply effectively but also exploit advantages from the digital environment. Completing the legal ecosystem to support SMEs in digital transformation is a necessary task, and also an urgent requirement to promote a sustainable, fair and safe development of the digital economy. Dieu Anh
