📋 Tender Overview
This morning (December 19), at Hanoi Station, Vietnam Railway Corporation held the inauguration ceremony of the project Modernizing carriages to serve passengers on the national railway system. Vietnam Railway Corporation held the inauguration ceremony of the project Modernizing rolling stock to serve passengers on the national railway system - Photo: VGP/PTAt the same time, Vietnam Railway Corporation also implemented 2 projects: Digital transformation project: Deploying Chatbot and Voice chat applications that apply AI technology in customer care and Green transformation project: Testing B5 biodiesel (Bio-diesel) fuel on D12E locomotives. (Hanoi - Hai Phong railway line). These are 3 out of 234 large-scale and meaningful projects and works of ministries, branches, localities, corporations, and corporations across the country that started construction and were inaugurated today, celebrating the 79th anniversary of the national day of resistance (December 19, 1946 - December 19, 2025) and the 14th National Congress of the Party. Speech at the ceremony Inaugurated, General Director of Vietnam Railway Corporation Hoang Gia Khanh said: With a total investment of more than 60 billion VND, the units have modernized 162 carriages in terms of technology and interior architecture, contributing to improving aesthetics, safety, stability in train operations and minimizing incurred repair costs. Completing and putting into operation 162 carriages right before the Lunar New Year of the Horse 2026 not only improves service quality but also contributes to increasing experience and attracting customers interest in rail transport. In addition, the project Deploying Chatbot and Voice chat applications applying AI technology in customer care and Green transformation project: Testing B5 Biodiesel (Bio-diesel) fuel. on locomotive D12E (Hanoi - Hai Phong Railway line) demonstrates the proactive determination of Vietnam Railway Corporation in implementing 6 pioneers as directed by the Prime Minister. One of them is a pioneer in innovation, digital transformation, promoting the application of science and technology in the spirit of Resolution No. 57 of the Politburo and pioneering the development of a digital economy, green economy, and circular economy. Upgrading rolling stock brings a friendly experience to passengers. Particularly about the project Modernizing rolling stock to serve passengers on the national railway system, a representative of Vietnam Railway Corporation said that this is a step change in technology. technology and carriage interior, focusing on 4 main groups of items to bring a friendly experience to passengers. Accordingly, the interior design and materials are replaced with wooden walls, formica, and decorations, creating an aesthetic, lively and friendly space for train passengers. The old equipment of the toilet area and washroom are replaced with new washrooms, modern sinks and especially a mirror system with touch lights - Photo: VGP/PT The old equipment of the toilet and washroom areas are replaced with new washrooms, modern sinks and especially a mirror system with touch lights. Old toilet facilities are replaced with porcelain or cast stone pedestals suitable for the site, ensuring environmental hygiene standards. The railway industry also implemented noise-proofing solutions on the carriages, installed additional anti-vibration mechanisms and replaced all door stops, minimizing the noise and noise echoing into the passenger compartment when the train runs to bring a good nights sleep and a quiet space for passengers. The railway industry also implemented anti-noise solutions on the carriages, installed additional anti-vibration mechanisms and replaced all door stops, minimizing impacts and noise. At the same time, comprehensive refurbishment from lights, night lights to decorative lights. The cold air outlets and metal details are all electrostatically painted to ensure aesthetics. In addition, the water boiling cabinet area has also been renovated or replaced. The traditional bulletin board system has been replaced with an integrated electronic board, helping passengers easily update necessary information throughout the journey. In particular, some carriages have automatic control devices that adjust the air conditioning vents to suit passengers requirements. The project deploys Chatbot applications, Voice chat applications, automatic answering switchboard systems (Call Center AI), Virtual Assistants (Chat bot) to provide information, customer support, look up itineraries, train schedules and automatically respond to railway transport services. The railway industry also tested B5 Biodiesel fuel (Bio-diesel) on D12E locomotives as a step to deploy clean, environmentally friendly fuel on non-electrified railways. contributes to reducing CO2 emissions and greenhouse gases. Phan TrangSee moreSee moreSee moreSee moreSee more
