📋 Tender Overview
Customs clearance of third country items at Latvijas Pasts digitally indicating correct and complete data about the item depending on the chosen type of customs clearance and the content of the item takes place within a few minutes in the mobile application of Latvijas Pasts atmuito.pasts.lv through a postal broker. The most important precondition for fast customs clearance of items is correct data which Latvijas Pasts must receive electronically from the country of dispatch.As of July 1 2021 a new tax system for postal items from third countries came into force throughout the European Union EU affecting every Latvian citizen who purchases in online stores in third countries or receives items from friends or relatives living outside the EU. All shipments from outside the EU including gifts and low-value purchases are subject to customs clearance which must be carried out individually for each consignee. It is now more than eight months since the new regime was introduced and both digital data exchange between countries and customers awareness of the need for customs clearance have stabilized and improved. The most important cornerstone for the success of customs clearance is the correct exchange of data between the postal companies of the country of departure and the country of destination.The EU has set up a single electronic mail exchange system in which the postal company of the country from which the item is sent is responsible for the accuracy and completeness of the data entered. Manual updating of data during customs clearance procedures is not allowed and is not possible therefore Latvijas Pasts and any other postal merchant which is the final supplier of the item is entitled to rely only on the data received from the sending country or the recipient of the item - respectively This type of data takes time to refine. During the eight months since the introduction of the new procedure in the European Union Latvijas Pasts has continuously addressed issues related to improving the quality of digital data with various companies as unfortunately the data has been incomplete and inaccurate on a regular basis. As a result for example even postcards are indicated as customs-cleared items or the customer in Latvia cannot clear the received item in time because the data provided by the sender is incomplete. We are currently seeing that the situation has improved the understanding of the parties involved and the quality of the data has grown as a result of which we can clear customs items faster and our customers are more satisfied emphasizes Agnese Bdermane Director of the Project Management Department of Latvijas Pasts .Currently after receiving the correct data about the shipment in the electronic database customs clearance of the shipment in the mobile application of Latvijas Pasts atmuito.pasts.lv takes only a few minutes while using a postal broker one or at most two working days. In order to facilitate the process of customs clearance and receipt of items for customers Latvijas Pasts has created a new digital solution - the app atmuito.pasts.lv . In a few steps it allows you to choose the type of customs clearance and simply clear customs items received from third countries through Latvijas Pasts . An invitation to receive a parcel is delivered to Latvijas Pasts customers in the form of a mobile text message if the correct mobile phone number of the recipient is indicated or a notice is printed in the recipients mailbox. Notifications include an individual link to the atmuito.pasts.lv application for each recipient. The link is unique and the application only opens the customs clearance form corresponding to the specific shipment depending on the value of the shipment for shipments up to 150 euros without excise goods it is VAT calculated from the shipment value but for shipments over 150 euros payment order etc..
