📋 Tender Overview
Taking into account the restrictions on on-site customer service which remain even after the end of the emergency situation from April 7 2021 part of the simplified items from several post offices are redirected to the nearest parcel post areas where it is possible and the existing parcel service capacity allows. At the same time the parcel post will continue to be placed at the busiest post offices or their premises and it is planned that this weekend the parcel post will be located at the Riga 57 post office but next week - in two more post offices.As security requirements one customer service in person is necessary to provide 15 kvadrmetru area and Latvian Post has thus had to close down dozens of operating cash system over decades of post offices in some places near outside post offices of pakomtu workload allows it some simple - unregistered unrecorded uninsured - mail is routed for delivery to parcel terminals. Customers who have indicated the correct mobile phone number on the parcel will be informed about the receipt of the parcel by text messages.As the amount of parcel services used by Latvijas Pasts has tripled in the first months of 2021 it is not possible to place items addressed and received at post offices in all parcels but in some territories such a solution has been found. Simple small parcels for receiving at parcel terminals are diverted from Riga 57th branch at Pru Street 2 to parcel terminals at shopping center Akropole at Maskavas Street 257 and shopping center Zoom at Maskavas Street 400 from Riga Post Office 83 at Dzirciema Street 1a to the parcel terminal at shopping center Olimpia zenes 5 and from the premises of Majori temporary post office at Strlnieku prospekts 16 to the parcel terminal in shopping center Rimi Lielupe Viestura street 22.At the same time the process of placing parcel delivery parcels at the busiest post offices in Riga and other cities or in their premises is continuing and it is expected that by the end of this week such parcel will be located at Mego Pru Street 2 where Riga Post Office 57 operates. As the Riga 57 post office and the Riga 83 post office branch where the parcel delivery parcel has been operating 24 hours a day for several weeks are departments with one of the largest parcel volumes part of the parcel flow will continue to be directed to parcels outside these departments. all incoming shipments and reduce the need to visit the department.Taking into account the need to deliver as many items as possible the parcels initially located in post offices will be intended only for receiving items - the item delivery function will be activated as soon as the delivery flow in the offices becomes smoother. In order to ensure the smooth flow of parcels we encourage customers to remove parcels from parcel terminals as soon as possible to allow future customers to receive them as well.As Covid-19 continues to spread the negative effects of the virus will have a significant impact on both the flow of incoming mail and the provision of services at post offices. The flow of international items is very uneven at the same time there is often a large volume of items from abroad which after processing in the sorting complex of Latvijas Pasts are delivered to post offices and have to be delivered to a large number of customers at the same time. At the same time the possibilities for serving customers at post offices are decreasing due to the security requirements of post offices the number of people to be served on the spot and consequently the cash register systems has been reduced.The total number of Latvijas Pasts parcel terminals after the placement of 18 parcels will reach 80 and an additional procurement has been announced for another 120 parcel terminals.
