📋 Tender Overview
Regulator will request Epsel S. A. to recalculate user billing due to shortage of sanitation services.The National Superintendency of Sanitation Services (Sunass) verifies that Epsel S. A. complies with the alternative supply of drinking water, through tanker trucks, to more than 900 people from various sectors of the upper part of the Motupe district, given the definitive stoppage of well No. 1 that supplied the area.
The interruption affects the Lotiz, Miraflores, Los Pinos, La Victoria, Apurlec, Micaela Bastidas, Cristo Rey street, Villa Rica, Los Rosales and Guayaquiles sectors, among others. Currently, the EPS serves the affected population with two 20 cubic meter tankers.
As reported, Epsel is evaluating the start-up of an alternative well located in the Santa Rosa sector, where pumping tests are currently being carried out that register an approximate flow rate of 20 liters per second. Likewise, the company is analyzing the possibility of recovering another well as a complementary source of supply.
Meanwhile, Sunass asked Epsel to exhaust all necessary operational actions to progressively restore the supply of drinking water to affected users. Furthermore, within the framework of its powers, the regulator will require the provider not to invoice for the days in which sanitation services are not provided, in accordance with the regulations.
The entity encourages citizens to report any incident related to these services using the Sunass Phone Number 1899 and WhatsApp (01) 614 3180, enabled for operational reports. You can also go to their office located at 330 Almirante Villar street, Santa Victoria urbanization, Chiclayo.
