Banking, Finance, Insurance and Securities (BFIS) Software Services

India Microsoft Kaizala Tender

πŸ“„ Tender ID: 440448094 πŸ“… Published: 14 Dec 2018

πŸ“‹ Tender Overview

Microsoft announced that Microsoft Kaizala is now powering over 1000 organizations in India across government and business institutions to enhance workplace productivity. Backed by Microsofts most trusted and secure Azure platform which ensures compliance with an organizations data-use policies as well as GDPR Microsoft Kaizala is a made for India product. It is bringing mobile-only workers mainly first line workers into a digitally integrated modern workplace.Launched just over a year ago Microsoft Kaizala is now commercially available across 28 markets in Asia Middle East Africa and South America. Microsoft also announced that it will be expanding the reach of Microsoft Kaizala to Office 365 commercial plans worldwide. Developed by the Microsoft Garage team Microsoft Kaizala allows millions of people to be connected in a group create hierarchy-based access to a group and create groups within groups.Business organizations using this product represent a cross-section of industry sectors from BFSI to manufacturing to retail and include YES Bank UPL Alembic and Eureka Forbes. These customers use Microsoft Kaizala to bridge gap between employees extended workforce and customers share information among employees collect data from the field through polls or surveys track movement of first line workers and get real-time analytics on integration with Office 365.One of the early adopters of Microsoft Kaizala Dr Devi Shetty Founder and Chairman Narayana Health who is committed to delivering high-quality affordable healthcare said We believe that at its heart patient care is a network of conversations and the quality of these conversations determines the quality of care the patient receives. Microsoft Kaizala serves as an Electronic Medical Record with no attendant cost and the patients data is shared across the group of treating doctors and nurses. All group members monitor a patients treatment and make interventions in real time. Microsoft Kaizala is being used across Narayana Healths 25 hospitals 7 heart centres and network of primary care facilities throughout India.Among business organizations YES Bank is using Microsoft Kaizala for its sales team for real time exchange of information and reports. This has resulted in customers getting a better solution sales people being more productive and earning more incentives and happier team managers as earlier the MIS would take up to 10 days to generate. It has led to a 2x to 3x kind of productivity gain.Organizations like Shyam Spectra are using Microsoft Kaizala to track seller location gain customer insights build connects with their internal marketing engine for lead nurturing acceleration and tracking efficiency.A leading pharma company Alembic Pharmaceuticals uses Microsoft Kaizala for chat-based communication with its employees and field workers and for data collection and management. Microsoft Kaizala interoperates with Office 365 a solution that employees are already familiar with as an integral solution to their jobs. User acceptance is key and employees readily accepted Microsoft Kaizala as it was easy to learn and use says Jayaraj Nadar HR Alembic Pharmaceuticals.Anant Maheshwari President Microsoft India says Microsoft Kaizala with cloud scale enterprise security is enabling organizations to achieve more by empowering employees engaging customers and enhancing workplace productivity. We are delighted with the rapid adoption in just over a year.Microsoft Kaizala is now available in 18 languages including Hindi Marathi Tamil Gujarati and Telugu. Aimed at enhancing workplace productivity while ensuring a secure platform at the same time Microsoft also announced new unique features in Microsoft Kaizala like Me Chat and Persistent Chat alongside other features like video and voice calling and web app.With Persistent Chat messages are saved over time hence even when a user joins a group at a later stage heshe will be able to read messages that were exchanged prior to hisher joining the group.Data backup and export lets users back up messages attachments and action card data of organization groups and export it for auditing purposes on demand.Microsoft Kaizala Web preview gives users the ability to use Microsoft Kaizala on their web browser. Microsoft Kaizala Web is simply an extension of your phone.Users can now make audio and video calls to their Microsoft Kaizala contacts.Me Chat is a users personal space where the user can save notes messages photos and more. Users can find their saved items quickly with Search and can forward them to whoever they want.Rajiv Kumar Corporate Vice President Microsoft said Microsoft Kaizala is a chat-based communication and data management tool. It is an enterprise ready compliant and secure chat app. It offers organizations easy and simple way to share data for insightful decision making and gives employees an easy-to-use solution for efficient collaboration and improved productivity. Microsoft Kaizala provides controlled user access and data security in accordance with an organizations policies and is compliant with data protection legislations such as GDPR ISO 27001 SOC2 and HIPAA.Being an open platform Microsoft Kaizala has developers across markets integrating their solutions to address business needs. Some of the partner integrated solutions include the following.

πŸ” Key Information

πŸ“„
Tender Reference No.
440448094
πŸ“…
Publication Date
14 Dec 2018
🌐
Sector
Banking, Finance, Insurance and Securities (BFIS)
πŸ“
Notice Type
News
πŸ“
Location
India

πŸ“ Documents & Downloads

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🏷️ CPV

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🧭 Quick Facts

Authority N/A
Country India
State / UT N/A
Tender Type Procurement News
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