📋 Tender Overview
With the nora emergency call app the police fire brigade and rescue service can now also be reached via app in emergency situations - without speaking.The emergency call app nora now complements the existing emergency call systems with an additional mobile component explains Deputy Prime Minister and Interior Minister Thomas Strobl and continues People with a speech or hearing impairment and people with little knowledge of German benefit from it the development that ensures more security and self-determination. Starting the app is a first step Nora is to be continuously developed in the coming years.Help effectively without speakingThe emergency call app nora makes it possible to make an emergency call in emergency situations without speaking. In this emergency call via app the most important information is automatically transmitted - such as personal data the emergency location and the type of emergency. The personal data remains stored on the smartphone and is only transmitted to the operations control center in the event of an emergency call. Information such as age gender previous illnesses and disabilities can be entered in the app on a voluntary basis.A tailor-made emergency call with just a few clicksInformation on the specific emergency situation is queried using a maximum of five questions. Symbols texts in easy language and intuitive user guidance help. In threatening situations in which the emergency call should remain as unnoticed as possible a silent emergency call is also possible. The app emergency call for the police fire brigade and rescue service can be used throughout Germany. In addition to German the app is also available in English.So far people with speech and hearing impairments have been able to use the emergency fax a sign language interpreting service TESS relay and SMS emergency assistance. The interpreting service establishes and translates the communication between the emergency callers and the respective operations control center. The emergency fax has to be sent from a location with a fax machine and allows queries from the control center only with relatively great effort a mobile emergency call is usually not possible via this system. For this reason SMS emergency aid was implemented in Baden-Wrttemberg in 2015 as the first simple mobile solution nora supplements these services.Emergency call app is a cooperation between countriesThe emergency call app nora was developed as a nationwide uniform app solution as part of a cooperation between the federal states under the leadership of the North Rhine-Westphalian Ministry of the Interior. It is now available for free download in the app stores I would like to thank everyone involved for their commitment to this important institution. You have contributed to giving many people an even greater sense of security said Interior Minister Thomas Strobl in conclusion.
