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The Cusco Regional Government, through the Regional Management of Foreign Trade, Tourism and Crafts (GERCETUR), ordered the initiation of administrative sanctioning procedures (PAS)The Cusco Regional Government, through the Regional Management of Foreign Trade, Tourism and Crafts (GERCETUR), ordered the initiation of administrative sanctioning procedures (PAS) against the Hotel Polo Condor (San Sebastian) and Hotel Polo Santa Monica (Wanchaq) headquarters, after various infractions were detected during the inspection actions developed as part of the Annual Tourism Supervision Program 2025.
The inspections carried out on October 16, 2025 by the Quality Facilitation Sub-Management showed that both establishments were operating under the name of hotel without having the categorization certificate issued by GERCETUR, in addition to not showing the rate or check-in and check-out times, not displaying the ESNNA Code poster, and maintaining incomplete guest records.
Likewise, it was verified that the administrators did not present the Affidavit of Compliance with Minimum Requirements, a mandatory document that certifies the necessary conditions to provide lodging services in accordance with the regulations of the Ministry of Foreign Trade and Tourism (MINCETUR).
With this measure, GERCETUR reaffirms its role as the competent authority in tourism matters, strengthening the control and monitoring of lodging establishments in the region. The sanctioning procedures initiated will continue to be processed in accordance with the law.