France Ingenico Launches Tender

Ingenico Group the global leader in seamless payment launched its innovative payment-enabled chatbot which uses natural language processing NLP from IBM Watson to create a smooth customer experience. Watson capabilities allow Ingenicos chatbot to better understand users requests once they have been inputted whatever they may be. It can better interpret nuances in language and phrasing handling natural variations in the way individuals communicate. As a result the bot can respond quickly and effectively enabling it to meet each users specific needs in a wide range of different languages. The new AI component reduces steps consumers have to take in order to complete purchases allowing merchants to boost conversion.The chatbot created in collaboration with JoinedApp incorporates Ingenicos secure payment API to enhance a businesss messaging app user experience. It enables customers to purchase products and services safely and securely within a messaging apps chat function bringing an end-to-end customer experience to the chat platform. By enabling payments within the messaging app environment merchants can boost conversion by reducing the steps that consumers have to take in order to complete their purchase.The chatbot is ideal for use in the retail hospitality leisure and travel sectors. It can be active 24 hours a day seven days a week enabling a business to communicate with customers and handle transactions around the clock. Moreover it allows businesses to gather valuable information on bot users needs and desires enabling them to tailor their offering to meet their customers changing requirements.