📋 Tender Overview
In the process of implementing the model of the two -level local government according to the policy of the Central Government, many localities across the country have been actively applying technology, promoting digital transformation to ensure smooth operation apparatus. Thu Duc Ward (Ho Chi Minh City) put robots into administrative service - Photo: VGPKinh Experimental from the local pioneer is a typical example showing that if prepared and operating in the right direction, technology can become a key tool to help streamline the apparatus, save resources and improve the quality of serving people and businesses. extreme, guaranteed on schedule and quality as required. The number of specialized agencies decreased from 21 to 15, down 28.5%; Commune -level administrative unit has 168, down 61.9%. Thanks to the early preparation, building scenarios and hypothetical situations, Ho Chi Minh City successfully operated 168 Peoples Committees of wards, communes and special zones. Technological infrastructure is guaranteed, from the road system to the foundation for online conferences, connecting the city to the facility. The system of resolving administrative procedures, receiving and processing reflections through gate 1022, and the management system of administrative management have also been implemented synchronously and effectively.In particular, the city has reduced and simplified 298 administrative procedures, saving 1,944 working days, equivalent to more than 15,500 working hours. The commune level accounts for more than 71,000 records. The 1022 switchboard handled over 4,200 requirements, the system of administrative documents received nearly 12,000 documents. From the reality of implementation, Ho Chi Minh City draws a lot of valuable experience. First of all, the leadership and direction of unity from the highest level, along with the regular inspection and supervision mechanism and timely professional support from the central ministries and branches are the key factors to ensure the progress and quality of deployment. Lam Dinh Thang said, right from the time the city has actively developed plans and coordinated closely with the localities in Binh Duong, Ba Ria - Vung Tau and the central to shake the center to shake the center to deploy in March 2025. As a result, Ho Chi Minh City is not passive when the plan changes compared to the initial estimated landmark, in addition, the reasonable division of work phase helps the city focus on the resources to build essential number infrastructure, prioritizing the operation of core systems, information technology infrastructure, shared number platforms. Large technology enterprises are also mobilized to support technical support for grassroots level. Thousands of cadres and civil servants at 168 new wards and communes were organized to train intensive training to be able to operate the system right from the first day of implementation ... Despite many positive results, Ho Chi Minh City still faces many challenges in the process of implementing a two -level model. Large workload in a short time, requiring flexibility to adjust the situation arising; facilities in some localities are not synchronized; Psychology of cadres influenced by changing locations and working positions; Infrastructure is not uneven. Technically, the biggest challenge in the merger is the synchronization and consolidation of the database from many previous fragmented systems. Especially specialized data such as civil status, business licensing, taxes, population .... This is needed the connection and coordination of the Ministry of Science and Technology and the coordination of central agencies, ministries and branches to standardize and ensure stable operation in the near future. Promoting standardization and integration of data nationwide to support localities across the country, over the past time, the Ministry of Science and Technology has issued the architectural framework of the Government of Vietnam, version 4.0, in which the new system of information systems, in which the new system of information systems, the new system of information systems, the new system of information systems, the new system of information systems, the new system of information system. province, commune), not district -level. At the same time, promulgating guidelines for the implementation of e -government, the Government meets the digital conversion target, and creates a system of connected data between the commune, provincial and central levels. Integrating and receiving 100% of public service documents of people and businesses from the National Public Service Portal; Ready to stop the provincial public service portal as soon as the locality requires and committed to completing the adjustment and integration of the system to ensure stable operation before July 1, 2025 ... A highlight is that the Ministry of Science and Technology has ordered and assigned the task of leading digital technology enterprises in Vietnam to research and develop specialized virtual assistant platforms. Specifically, 4 virtual assistants to support cadres and civil servants perform official duties, support people in the implementation of administrative procedures, look up legal information, review legal documents. The introduction of virtual assistants AI to use is expected to promote the conversion process to the model of the local government 2 levels smoothly, transparently and effectively.More. On the basis of general orientations, the Ministry of Science and Technology has clearly defined the key tasks to promote the process of synchronous and effective transformation in the coming time. Arriving at the commune level, at the same time, amending and supplementing Decision No. 08/2023/QD-TTg to unify the management model, invest in network transmission of specialized data from the central to the commune; Assume the prime responsibility for, and coordinate with the Ministry of Finance to guide localities in the con
