📋 Tender Overview
The Digital Policy Office DPO held the first Technology Forum in its AI Civil Services series at Hong Kong Cyberport today August 8 The forum themed Smart Governance Era Digital Agents Smart Meetings for Efficiency was held in hybrid mode and attracted more than 1 300 professionals from over 100 government departments as well as public and private organisations to discuss and promote the applications and innovation of AI in public services
In his opening address the Commissioner for Digital Policy Mr Tony Wong emphasised that in response to the rapid development of AI the Government must proactively adopt smart technologies to boost work efficiency and enhance the experience for citizens ensuring that public services stay current and progressive To support departments in exploring suitable AI solutions the Smart Government Innovation Lab Smart Lab under the DPO earlier launched the AI Tool and Solution Catalogue the Catalogue featuring a wide range of quickly deployable AI solutions from the innovation and technology IT industry that suit the needs of the Government Mr Wong encouraged all government colleagues to explore and implement suitable solutions from the Catalogue to enhance work efficiency and optimise human resources He also took the opportunity to invite the IT sector to submit more highquality solutions fostering a shared commitment to transforming public services with AI
At the forum a number of technology companies were invited to share information and exchange insights on their technologies and solutions focusing on the two main themes Digital Human Customer Service and Meeting Minutes Summaries and Communication Collaboration providing an opportunity for government departments and the IT sector to delve into the latest AI products and solutions as well as to explore practical applications of AI for better public services Among all the Judiciary shared its experience with voicetotext technology in the courts and Hong Kong Cyberport introduced the local AI ecosystem development
The forum also featured a number of booths showcasing the latest AI technologies and products where attendees were able to visit and exchange ideas These included the local large language model HKGAI V1 developed by the Hong Kong Generative AI Research and Development Center HKGAI and its related applications such as the clerical assistant HKPilot the intelligent assistant HKChat and the meeting minutes generator HKMeeting These tools have already been widely used across government departments
This forum was organised by the Smart Lab in collaboration with Hong Kong Cyberport the Hong Kong Productivity Council and the Hong Kong Science and Technology Parks Corporation Since its establishment in 2019 the Smart Lab has been committed to connecting the Government with the IT sector actively fostering close partnerships between local startups small and mediumsized enterprises and government departments Through regularly organising promotional activities and technology exchange workshops the Smart Lab supports and assists government departments in accelerating the introduction of local innovative technology products and solutions which in turn could facilitate business matching and achieve winwin outcomes
To further promote the wider adoption of AI across government departments the DPO is launching a series of promotional activities under the AI Civil Services theme The forum today marks the first Technology Forum of the series In future the DPO will continue to hold Technology Forums spotlighting relevant topics Interested parties are most welcome to stay engaged and participate in the upcoming events For more details please visit the thematic website of the Smart Lab
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