📋 Tender Overview
In the era of data and artificial intelligence, TPBank Chairman Do Minh Phu said that digital lending is no longer an individual product, but is becoming a new financial infrastructure, helping to expand access to capital for people. Download Meeting of the Steering Committee of the Banking Industry on the development of science, technology, innovation and digital transformation Digital lending will become a new financial infrastructure. On June 19, at the meeting of the Steering Committee of the Banking Industry on the development of science, technology, innovation and digital transformation organized by the State Bank of Vietnam, Mr. Do Minh Phu, Chairman of TPBank, presented a presentation with the topic Lending services on digital channels: Practical experience, effective implementation. and recommendations for the banking industry. The presentation sharing practical implementation experiences at TPBank and recommendations for the banking industry received the attention of the State Banks leaders. Governor of the State Bank of Vietnam, Pham Duc An, highly appreciated the presentation of TPBank Chairman, considering it a testament to the leading role of the leader in the process of innovation and digital transformation at credit institutions. According to Mr. Do Minh Phu, the strong shift of people to the digital environment is fundamentally changing financial needs. If in the past the credit system mainly served large loans with traditional appraisal processes, now millions of digital transactions every day are creating faster, simpler and more personalized capital needs. In fact, at TPBank, 99.5% of transactions are now performed on digital channels. Along with that, the scale of Vietnams e-commerce in 2025 will reach about VND 430,000 billion with more than 600,000 stores doing business on digital platforms. These numbers show that customers are living, working and consuming more and more in the digital environment, leading to the emergence of new credit needs. People not only need loans to buy houses or cars, but also need instant finance to serve daily life. The financial system cannot stand outside the flow of the digital economy, Mr. Do Minh Phu emphasized. According to TPBank Chairman, Digital Lending is not simply bringing the loan process online but is a change. Comprehensive changes in the design of credit activities. In the future, digital lending will become a part of the national financial infrastructure, helping capital flow faster, more transparently and expanding financial access for many people. Mr. Phu also said that digital financial solutions provided by the bank will contribute to narrowing the credit gap, limiting informal credit and loan sharking. This is also the direction TPBank is pursuing to promote comprehensive finance, helping people have more convenient access to the formal financial system in the digital era. Download Mr. Do Minh Phu, Chairman of TPBank, speaks Data and AI help banks reach once invisible customers. A notable content in Mr. Do Minh Phus speech is TPBanks new approach to digital credit. Instead of just relying on traditional criteria, the bank applies artificial intelligence (AI) to analyze data and transaction behavior, thereby evaluating and scoring customer credit. According to Mr. Do Minh Phu, technology is not only a tool but also helps the bank identify and serve customer groups that previously had difficulty accessing formal credit such as young people, freelance workers, small businesses or people with no credit history. Through transaction data, payment history, eKYC and digital interactions, banks can evaluate customers ability to repay debt and creditworthiness. TPBank realizes the philosophy of technology supports but does not replace human understanding through the AI-Native banking model. AI is applied in credit scoring, fraud detection, limit optimization, personalization of customer experience and administrative support, while humans still play the role of risk control and ultimate responsibility. As one of the pioneering banks in digital transformation, TPBank has digitized the entire process from eKYC identification, approval, disbursement to loan management. To date, the bank has served more than 6 million disbursement customers, of which more than 5 million customers operate regularly on the digital platform. In the period 2023-2025, digital loan sales will approximately double each year, while the bad debt ratio is controlled below 3%. According to TPBank Chairman, the greatest value of digital transformation is not only speed or convenience, but also contributes to promoting comprehensive finance, helping many people access official capital for the first time and build credit history. From practical experience, Mr. Do Minh Phu recommended that the banking industry continue to promote data connection. data, share risk information and build appropriate management mechanisms for digital financial products, towards a more modern, safe and inclusive financial ecosystem. Anh Minh See more TPBank opens the gate for cross-border QR to welcome global cash flow for businesses See more CEO Nguyen Hung: Technology to expand TPBanks growth margin See more CEO TPBank: Mastering AI to maintain digital trust See morePresident of TPBank Do Minh Phu: Accompanying the Government to guide capital flow for growth of over 10%
