📋 Tender Overview
On May 11, 2026, the Government issued Decision No. 826/QD-TTg approving Program Project 06 for the period 2026 - 2030, marking a strong transformation in the national digital transformation process. One of the notable highlights is the task of researching and universalizing the Digital Citizen Station model, in the spirit of bringing public service and digital health utilities deeply rooted to serve peoples lives. Downloading Digital Citizen Station marks the transformation of data-based citizen service, from single to integrated, from manual to interconnected digital experience. Photo: FPT Long Chau People are the national digital transformation center. Decision No. 826/QD-TTg of the Prime Minister on approving Program Project 06 for the period 2026 - 2030 clearly states the goal that by 2030, people and businesses will enjoy convenient, fast, safe digital services, with no barriers in paperwork and administrative procedures according to administrative boundaries. To realize this roadmap, investing in the development of modern, safe digital infrastructure to serve administrative procedures and provide online public services is one of the urgent tasks. The Prime Minister requested the Peoples Committees of localities to coordinate with the Ministry of Public Security, the Ministry of Justice, the Ministry of Science and Technology, and the Ministry of Health to research and propose the solution of Digital Citizen Stations at public locations, administrative agencies and service centers, aiming for universal implementation according to the roadmap from January 2027. The launch and replication of a groundbreaking digital infrastructure model with many utilities and features is the result of an important transition from administrative management to administrative service, applying technology to better serve the people. This also shows the effort to concretize the perspective of taking people as the center, goal, subject, resource, and driving force of digital transformation that has been affirmed in the project. Download Connecting the public-private utility ecosystem right at one touch point through chip-based citizen identification, identification and electronic authentication. Photo: FPT Long Chau Extended arm connecting people and digital government Piloted since October 2026 in Ho Chi Minh City in the heart of residential areas, up to now, the Digital Citizen Station is promoting its role as a safe and reliable connection channel between the State and people and businesses. Based on the national electronic identification and authentication platform (VNeID), the model brings public services, digital health and many civil utilities closer to the people, contributing to improving service quality and building digital government at the grassroots. Here, people can fully implement core features including: Online public services: Submit documents, pay fees online, look up information, progress of administrative procedures... on the principality service portal without having to go to an administrative agency. Security utilities: Look up health insurance information, pay traffic violation fines, basic banking transactions, and many other practical utilities right at the station. Security reflection: Integrated SOS button to connect directly to local security forces, ensuring safety for people. Digital health: Check basic health indicators, remote health consultation, digitize the pharmaceutical supply process, manage records personal health... Download Many utilities are integrated at the Digital Citizen Station. Photo: FPT Long Chau This is a breakthrough in applying technology and artificial intelligence to serve the people, contributing to building a modern and transparent e-government. Expanding the presence of touch points in public places, administrative agencies, and service centers in the spirit of Decision No. 826/QD-TTg of the Government will continue to increase access to all people, popularize digital skills and digital culture throughout society. Paving the way for digital health to penetrate deeply into peoples lives. Digital health features with the development participation of public and private units are an important component at the Digital Citizen Station. This combination provides a comprehensive solution, from technological infrastructure to supply capacity and professional capacity, helping people access standard medical services as quickly and conveniently as possible right where they live. Specifically, people can check basic health indicators with smart devices, and at the same time access consulting services, buy medicine and necessary medical utilities right where they live. The process is designed to be simple and convenient, helping to shorten time, limit movement and improve service accessibility. Download Long Chau, GoTrust pioneers in accompanying Ho Chi Minh City Police to develop digital health utilities to serve people right where they live. Photo: FPT Long Chau Notably, the application of electronic identification and authentication in medical services, especially pharmaceutical supply, helps ensure the principle of right person - right prescription, while improving safety, transparency and information security. Located at residential touchpoints, the station also promotes its strong role of close to the people, close to the people, becoming a safe and reliable medical fulcrum in emergency situations, unexpected illnesses and fevers. Download People can easily perform operationsHealth checks and results are printed right at the station. Photo: FPT Long Chau Under the leadership of Ho Chi Minh City Police and the Police Department for Administrative Management of Social Order (C06), medical solutions at the station are deployed with modern, quality standards, ensuring absolute data security. FPT Long Chau pharmacy and vaccination system with a wide network and modern technology platform meets all standards of information safety and security; At the same time,
