📋 Tender Overview
The Ministry of Regional Development is monitoring the situation in Rhodes, Greece, and in other localities affected by fires. For passengers from the Czech Republic, it has prepared an overview of the rights and obligations arising from the contract for a tour organized by a travel agency and for individual travelers.
Forest fires in the Mediterranean have put thousands of Czech citizens in trouble. The overview published by the MMR responds to rumours and uncertainties that have arisen in connection with cancelled, shortened and planned trips to the affected areas. "It is information for clients of travel agencies and for those who travel on their own. They will learn what their rights are, how it is with the cancellation or change of the trip, refund. It describes exactly how they should proceed," said Ivan Bartoš, Deputy Prime Minister for Digitization and Minister for Regional Development.
The overview indicates, for example, the possibilities of withdrawal from the contract or answers questions related to cancellation fees, refund periods or partially used tours. A separate section is intended for those who bought a ticket and accommodation on their own without a travel agency or travel agency.
The material also contains recommendations for citizens who believe that their travel agency's actions have harmed them. These recommendations express only the legal opinion of the MMR in the context of the current situation in Greece and other states and are not legally binding. Any civil disputes will be decided by the court. For an overview, see here.
Regarding travel to areas where there is a risk of forest fires, the MMR advises citizens to follow the instructions of the Ministry of Foreign Affairs, more information at here. It is also advisable to register in the DROZD application so that the Ministry of Foreign Affairs can communicate with you effectively.
