📋 Tender Overview
Deputy Prime Minister Nguyen Chi Dung signed Decision No. 350/QD-TTg dated February 26, 2026 approving the Project for comprehensive digital transformation of the Home Affairs sector to serve people and businesses until 2030, with an orientation to 2045 (Project). Download the Project for comprehensive digital transformation of the Home Affairs sector to 2030, with a vision to 2045. The projects goal is to carry out comprehensive and synchronous digital transformation in all areas of state management of the Home Affairs sector from central to local levels, taking people and businesses as the service center; building a professional, modern, transparent service administration, operating based on data, with the ability to analyze, forecast and adapt flexibly; Strive for the Home Affairs industry to become a typical industry in digital transformation of public service performance. By 2030, basically complete digital infrastructure, digital data, digital platforms and shared applications throughout the industry; By 2035, form a digital administration and a modern management model for the Home Affairs sector, unified and interconnected, contributing to the development of the Digital Government; By 2045, the Home Affairs sector will operate entirely on a smart digital platform, based on data and smart digital technology. Striving to 2030, 100% of interaction activities between people, businesses and Home Affairs administrative agencies will be carried out smoothly in the digital environment. The goal is to build and complete the data infrastructure and digital platform of the Home Affairs sector by 2030. Deploy 100% of the database in the field of Home Affairs according to a unified, centralized model, ensuring connection and data sharing with the National Data Center according to the roadmap. Form, develop and complete a centralized data warehouse in the field of Home Affairs, ensure connection, interconnection and data sharing to serve direction, administration, resolve administrative procedures, provide online public services with ministries, branches, localities and agencies, organizations, individuals and businesses. Complete the construction and operation of the National Database on cadres, civil servants, and public employees, ensuring 100% of the management tasks of cadres, civil servants, and public employees are served. Complete the construction and operation of the National Database on social security, meeting at least 80% of the requirements for implementing social security policies of competent agencies. Develop online public services throughout the process to serve people and businesses, with people and businesses at the center. service mind. Strive to have 100% of administrative procedures in the field of Home Affairs provided in the form of full-time online public services, connected and interconnected with the National Public Service Portal; 100% of electronic forms performing online public services in the field of Home Affairs are applied with artificial intelligence and virtual assistants to support people and businesses in the process of carrying out administrative procedures. Ensuring 100% of interactive activities between people, businesses and state administrative agencies in the field of Home Affairs are carried out smoothly in the digital environment (except for content within the scope of state secrets), through the Portal/Electronic information page, Public Service Portal and other systems. information system in accordance with the law, ensuring timely, safe and convenient reception, processing, feedback and return of results. Improve the digital capacity of the staff, civil servants and public employees of the Home Affairs sector, and improve the ability of people and businesses to access and use information, comprehensive online public services, digital platforms and information systems in the field of Home Affairs in the digital environment. Ensure that 100% of officials, civil servants, and public employees in the Home Affairs sector are proficient in using digital platforms, information systems, and shared applications in handling and resolving administrative procedures and performing professional operations in the digital environment. Ensure conditions for 100% of people and businesses to have the ability to access and conveniently use full-service online public services in the Home Affairs sector, including looking up information, submitting documents, monitoring progress, and receiving results. Effectively handling administrative procedures in the digital environment. The goal of 100% open, shared data being standardized, updated, ensuring access, exploitation and reuse in the digital environment. Promoting the activities of state management agencies in the field of Home Affairs in the electronic environment. Strive to have over 95% of work records at state management agencies in the field of Home Affairs processed in the electronic environment (for records in the scope of state secrets, promote processing on appropriate systems/networks according to the law on protection of state secrets) and use specialized government digital signatures to handle work. Over 95% of documents and work records at state management agencies in the field of Home Affairs are processed fully. in the electronic environment. Over 95% of the fundamental (core) business processes at state management agencies in the field of Home Affairs have been restructured, standardized, digitized and brought to the digital environment. Over 95% of state management agencies in the Home Affairs sector organize and implement management, direction, administration and operations in the electronic environment, through unified information systems, digital platforms and electronic processes. Over 95% of management decisions of state management agencies in the Home Affairs sector are given on the basis of analysis and data exploitationeffectively, through systems that support direction and administration, en
