📋 Tender Overview
Putting the automatic ticket checking system into operation is an important basis for Hanoi to continue modernizing the metro network in the future. Deputy Minister of Public Security Nguyen Van Long directly experienced the automatic ticket control system. On the morning of December 5, at Cat Linh station, the Cat Linh-Ha Dong urban railway officially operated the cashless automatic ticket control system. This is an important step in the digital transformation roadmap of the transport industry, contributing to improving peoples experience and enhancing the efficiency of managing the capitals public transport services. Integrating many payment methods According to Hanoi Metro Company Limited (Hanoi Metro), the automatic ticket control system is installed synchronously at stations with multi-standard ticket readers, AI cameras, smart control panels, servers and security layers according to international standards. The official operation allows passengers to access many forms of non-cash payment, such as citizen identification cards with chips, QR codes, international bank cards (Visa) and other forms of electronic payment. During the trial period, the system served more than 1 million passengers with over 395 thousand tickets sold, ensuring stable operation and compatibility with large passenger traffic. Output and revenue data are managed in real time, helping to improve transparency and support the management of operating units as well as the supervision of state management agencies. Putting the automatic ticket checking system into operation is an important basis for Hanoi to continue modernizing the metro network in the future. The system is designed to be open, capable of connecting data with operating centers and the national electronic identification platform, contributing to completing a shared database for urban traffic. Emphasizing safety and security requirements. At the event, Deputy Minister of Public Security Nguyen Van Long directly experienced the automatic ticket checking system with a chip-embedded citizen identification card. The Deputy Minister assessed that the integration of electronic identification, biometric authentication and non-cash payment is a suitable direction for the national digital transformation task, contributing to ensuring security, safety and convenience for people when participating in public transport. The Deputy Minister said that connecting data with the VNeID platform will effectively support management, quickly identify unusual behaviors, prevent fraud and enhance social order and safety in urban transport. Colonel Vu Trong Du, representative of the Police Department of Administrative Management of Social Order (C06 - Ministry of Public Security), said that the automatic ticket checking system using electronic identification and authentication technology is an important step to improve management efficiency in public transport. According to the Colonel, the use of chip-embedded citizen identification and electronic identification data helps ensure accuracy in passenger identification, preventing forms of ticket evasion, fraud or use of invalid documents. C06 cooperated with Hanoi Metro to deploy a multi-layer security solution, ensuring not to violate citizens privacy rights while meeting data security requirements. Colonel Vu Trong Du emphasized: The operating system at the Cat Linh-Ha Dong metro line is an important testing platform to gradually integrate into the smart traffic ecosystem, towards transparent, safe and convenient management for people. Passengers noted the convenience and fast processing speed at home. station, passengers can easily scan the chip-embedded CCCD, QR code or bank card to go through the control gate in just 0.2 seconds; The first scan alone takes about 1 second for the device to recognize. The time to pass through the gate is significantly reduced, especially during rush hours. Many elderly passengers, students, and daily commuters evaluate the new system as helping to save time, not having to carry paper tickets or prepare cash. Station staff are still on duty to guide people to become familiar with new technology, ensuring safe and smooth operation. According to the plan, from January 1, 2026, about 30% of ticket gates will operate completely with new technology. Data centers, management software, fire alarm and incident reporting systems will be upgraded synchronously, creating a deployment foundation for the next metro lines. The application of the automatic ticket checking system will not only improve service quality but also increase transparency, save management costs, aiming to build a civilized and modern public transport system, meeting the development requirements of the Capital. Phuong Lien
