📋 Tender Overview
Today, the CRTC is launching a public consultation to help make shopping for home Internet plans easier.
Through this consultation, the CRTC is considering whether Internet service providers should be required to display information in a standardized label, similar to nutrition labels on food products. However, instead of serving sizes and calories, these labels would include information about price and speed to help Canadians easily compare plans.
The CRTC is accepting comments until February 20, 2025. Interested persons can participate by: filling out the online form; writing to the Secretary General, CRTC, Ottawa, Ontario K1A 0N2; or sending a fax to 819-994-0218.
People can also submit their comments in American Sign Language or Langue des signes quebecoise by filing a link to their sign-language video(s) using the online form. Those who wish to request accommodations to participate, or require assistance with submitting their comments, should contact the CRTCs Public Hearings group at hearing@crtc.gc.ca.
All comments and sign-language video transcripts will form part of the public record and will inform the CRTCs decision.
As part of this consultation, the CRTC will hold a public hearing starting on June 10, 2025. The launch of todays consultation follows a number of recent actions the CRTC has taken to help protect Canadians. To find out more, check out the CRTCs new Consumer Protections Action Plan.