📋 Tender Overview
Aware of quality assurance in the provision of postal services to the population the Ministry of Communications MCom determined in an ordinance published in the Official Gazette DOU the guidelines and indicators of compliance with the distribution and service activities provided by the Post Office setting goals from 2021 to 2024.From the ordinance the MCom establishes goals for the provision of the universal postal service. One of the goals is to bring services to the units of the own or outsourced postal network in all municipalities by the end of 2021. On another front is the postal distribution goal - measured by the availability of delivery service providers - for all districts with more than 500 inhabitants by the end of 2024.There is also an indication of quality goals which aim to verify the percentage of postal items delivered on time. The proposal is that postal services are not only universalized but also provided with quality within the standards expected by the population.It is worth noting that the universalization of the service will take place through a public or private company in view of the eventual privatization of Correios whose process is in the second phase of studies. Thus the ordinance also establishes that there will be no changes in the locations where there is already postal service even if there are changes in the state-owned company.
