📋 Tender Overview
The smart Kiosk model was officially deployed in Thanh Hoa, allowing people to perform many public services quickly and conveniently. Agribank accompanies the sponsorship, contributing to improving service quality and promoting digital transformation locally. Download Delegates press the start button to deploy the Smart Kiosk pilot model and System for authenticating and issuing digital copies of electronic documents - Photo: VGP Smart Kiosk: Reduce time, increase convenience for people On March 30, at the Convention Center of Hac Thanh ward, Thanh Hoa province, the Launching Ceremony of the pilot model of Smart Kiosk and System for authenticating and issuing digital copies of electronic documents was held. This is a specific implementation step in administrative reform, while promoting digital transformation locally. The program was attended by leaders of Thanh Hoa province, representatives of central agencies, the Ministry of Public Security, and leaders of Agribank and related units. The smart Kiosk model is applied with artificial intelligence (AI) and smart identification technology, allowing automation of the process of issuing digital copies and performing online public services. Previously, people had to take many steps. Manually, waiting to complete the procedure to authenticate copies from originals, even having to queue for a long time. However, with smart Kiosk, people only need to scan original documents at the device, the system will automatically identify and check the validity of the information, then transfer it to the processing officer and issue legal electronic copies in just a few minutes. Not stopping at issuing digital copies, Kiosk also integrates many functions such as looking up records, making online payments, and supporting people to conveniently perform public services online. The system is connected to the National Public Service Portal, allowing applications to be submitted directly at the Kiosk. A number of essential procedures such as issuing criminal record cards, changing drivers licenses, registering birth and death... have also been implemented on this system. Putting into operation the smart Kiosk contributes to reducing the load on the one-stop department, improving the efficiency of document processing. Processing time for each authentication document is shortened from about 15 minutes to 3-5 minutes. At the same time, the system also helps reduce paper use, aiming to build a green and sustainable administration. Download Comrade Mai Xuan Liem - Member of the Standing Committee of the Provincial Party Committee, Standing Vice Chairman of Thanh Hoa Provincial Peoples Committee: The highlight of the system is authenticating and issuing digital copies of electronic documents. Speaking at the ceremony, Standing Vice Chairman of Thanh Hoa Provincial Peoples Committee Mai Xuan Liem said the highlight of the system is the application of artificial intelligence in authenticating and issuing digital copies of electronic documents. People can digitize records, digitally sign and receive results through platforms such as ThanhHoa, VNeID, Zalo without using papers. In addition, the system also automates the steps of guidance, lookup and support for online public services, helping to shorten processing time and reduce pressure on grassroots staff. For the system to be effective, Thanh Hoa province requires relevant units to complete the infrastructure, ensuring stable and safe operation. full data, at the same time increasing training for officials and developing a replication plan after the pilot phase. In the first phase, Agribank sponsored the deployment of 10 smart Kiosks at 10 units in the province, including the One-Stop Department of the Provincial Police and 9 Public Administration Service Centers at commune and ward levels. From March 31, people can directly experience this model. After the pilot operation period, the system will be evaluated to continue expanding throughout the province, contributing to improving the efficiency of administrative procedures and promoting digital transformation in the public sector. Download Comrade To Huy Vu - Chairman of Agribanks Board of Members: The system has processed thousands of records and issued copies of electronic documents, receiving high appreciation from agencies such as the Ministry of Public Security, the Ministry of Justice and the State Bank. Agribank accompanies promoting digital transformation of public administration. At the ceremony, Comrade To Huy Vu - Chairman of Agribanks Board of Members emphasized that Vietnam is entering a new stage of development, associated with innovating the growth model and digital transformation. comprehensive and strong desire to rise. In that context, digital transformation is no longer an option but has become an inevitable condition of development. The Party and Governments policies identify science - technology, innovation and digital transformation as the main growth drivers, with the goal that by 2030, over 80% of people and businesses will use online public services; About 80% of transactions do not use cash and data, and basic administrative processes are fully digitized. In that flow, Thanh Hoa province has been a bright spot in the North Central region with an average GRDP growth rate of over 9%/year in the 2021-2025 period, economic scale ranked 11th in the country, digital transformation index (DTI) is continuously in the leading group and the digital economy accounts for about 30% of the countrys GRDP. However, reality shows that there is still a gap in digital transformation, especially in rural and highland areas. The whole province currently has 166 administrative unitscommunes, including 18 highland and border communes, where people still have limited access to technology and online public services. This is the gap for new technology solutions, including the smart Kiosk model, to be effective, contributing to bringing public services closer to the pe
