📋 Tender Overview
The State Information Technology Center (CTIE) has launched a call for tenders in the form of a competitive dialogue to develop a new employment platform. This procedure marks a key step in ADEMs digital roadmap and is part of its ambition to offer ever more efficient digital services to its clients, job seekers and employers. This future platform aims to offer a smoother and more personalized experience, by connecting the profiles of job seekers, the needs of employers and training opportunities around the same common thread: skills. It will ultimately replace the ADEM JobBoard, which currently lists nearly 7,000 vacant positions. A response to changes in the job market The launch of this project comes in a context where the Luxembourg job market presents several challenges and where the connection between supply and demand for skills becomes crucial. On the one hand, the number of job seekers remains high, while their profiles are increasingly diversified. Nearly 20,000 resident job seekers are registered with ADEM and more than 42,000 people have registered during 2025. On the other hand, certain sectors continue to encounter significant recruitment difficulties. In June 2026, more than 3,100 new vacancies were declared, an increase of 7.2% compared to the same period of the previous year. Added to these developments is the revision of European Regulation No. 883/2004 relating to the coordination of social security systems. Ultimately, cross-border workers will be supported and compensated by their last country of employment and no longer by their country of residence. For Luxembourg, where nearly one in two jobs is held by a cross-border worker, this reform represents a major structural change. Even if Luxembourg benefits from a longer transitional period than other member states, ADEM is preparing for it today by strengthening its digital tools and operational capacity. A digitalization strategy already well underway The launch of this new platform is a continuation of the digital transformation undertaken by ADEM in order to simplify administrative procedures and offer more accessible services. Since the beginning of this year, applications for unemployment benefits have been made online via MyGuichet.lu. Job seekers can follow the progress of their file in a dedicated personal space. These new digital tools complement the ADEM catalog of services already present on MyGuichet, such as registration as a job seeker or requests relating to various types of assistance. This strategy is already producing concrete results. Today, 85% of unemployment benefit applications are submitted independently online. The share of registrations made via MyGuichet.lu increased from 23% in 2023 to 41% in 2026, illustrating the growing adoption of digital services by users. Digitalization is also progressing among employers. In two years, the share of declarations of vacant positions carried out manually has fallen from 67% to 47%, while procedures carried out via MyGuichet.lu or by import from third-party software now represent 53% of declarations. ADEM will continue this dynamic with the continued deployment of new digital services, including simplified registration and a new declaration of vacant positions from 2026. Work is also underway with the company Mistral AI as part of the governments Flagship for Skills initiative. It is crucial to be able to make those who can be autonomous thanks to digital technology, in order to concentrate our resources more on people who need more personalized support. This development is all the more essential in the perspective of the European reform of unemployment for cross-border workers, which will lead to a doubling of our activities in the years to come. Isabelle Schlesser, director of ADEM A platform focused on skills Beyond a simple job offers portal, the future platform aims to bring together three dimensions that are still too often treated separately today: job seeker profiles, job offers and training. The objective is to develop an approach based on skills, whether acquired or to be developed, in order to offer more relevant support for both candidates and employers. The ambition is not to create an additional job offers site. The offer already exists on the Luxembourg market. Our objective is to offer a service which is fully in line with ADEMs missions: to help everyone identify their skills, to better understande their profile and find job offers and training that really suit them. For employers, it is also about facilitating the identification of sought-after skills and matching them with suitable profiles. Ramazan Yuksel, Digital Channel Manager, ADEM A competitive dialogue to define the best solution The call for tenders was published on July 17, 2026 as part of a public market conducted by the CTIE in collaboration with ADEM. Applications can be submitted until September 28, 2026. Use of the dialogue procedure competitive will allow discussions with several candidates in order to evaluate different technical and functional approaches before deciding on the solution best suited to the needs of the project. A first commissioning of the platform is planned from 2028. The terms of participation are available at: https://pmp.b2g.etat.lu/entreprise/consultation/543884?orgAcronyme=t5y.
