📋 Tender Overview
Contract awarded for Support for the implementation of the energy emergency fund 2026-2027 lot-0000, title: announcement of an awarded contract – support for the implementation of the energy emergency fund 2026-2027, description: the present assignment to flanderijn concerns the customer contact center (kcc) for the energy emergency fund and the execution of manual assessments for complex cases (case management). the kcc will be open all year round. in addition to regular customer contact and case management, the assignment includes the following additional tasks: (a) the manual assessment of energy bills for block connections, households with propane gas supply, and energy contracts in the name of the landlord, (b) the verification of data from applying households and technical support for eligible households, and (c) the processing of written applications. additionally, the assignment includes the handling of complaints and objections with low complexity. estimated value excluding vat: 7400000.00 eur.Support for the implementation of the energy emergency fund 2026-2027
