📋 Tender Overview
Contract awarded for Maintenance and replacement of uninterrupted devices m" of annex 1.a. (indicative quantity: 98 pcs) - replacement of batteries for sla2 and sla3 type uninterruptible power supplies - column "l" of annex 1.a. (indicative quantity: 98 pcs) - replacement of parts for sla1 type uninterruptible power supplies - annex 1.c. (indicative quantity: 57 pcs) - replacement of batteries for sla1 type uninterruptible power supplies - annex 1.d. (indicative quantity: 4 pcs) work and travel fees - annex 1.e. (indicative quantity: labor fee during working hours, net forint / working hour: 200; labor fee outside working hours, net forint / working hour: 75; labor fee on weekends and holidays, net forint / working hour: 25; travel fee within budapest, net forint / occasion: 5; travel fee outside budapest, net forint / occasion: 5.) the indicated indicative quantities are the quantities forecasted by the contracting authority, which express the expected composition of the procurement needs. the contracting authority does not undertake an obligation to order the indicated indicative quantities. the total fee for the flat-rate service for the entire contractual period and the available framework amount for services based on individual orders will be subject to a call-off obligation of 70% of their combined value. the part of the framework amount not affected by the call-off obligation may be utilized by the contracting authority, but is not obliged to do so. the reporting and troubleshooting of faults will be regulated according to slas: - fault ticket registration within 15 minutes, - on-site commencement of fault repair according to sla category after the report: sla1: 4 hours on-site in budapest, 8 hours on-site in the countryside sla2–3: 24 hours on-site in budapest, 48 hours in the countryside). the contracting authority draws attention to the fact that the on-site commencement of troubleshooting is associated with evaluation criteria for all sla levels, which may shorten depending on the contractor's commitment. for troubleshooting, repairs will be carried out with the specified parts inventory for sla1 devices; for sla2 and sla3, a new ups device must be delivered and commissioned in case of failure, while the time required for replacement will be bridged by providing a temporary ups. for sla1 devices, the contractor must have manufacturer or manufacturer-authorized service partner support for the entire duration of the contract, which must be verified as part of the offer with a statement issued by a manufacturer or manufacturer-authorized service partner in hungary, indicating the subject of the tasks to be performed. ups devices classified in sla1 are of outstanding importance during the performance of the contract as they protect critical infrastructure, which is associated with a higher level of technical content. any interruption in their operation carries the highest consequence risk compared to devices classified in other sla categories, as its occurrence may result not only in time loss but also in direct material damage and system downtime. due to the higher risk, ups devices classified in sla1 require a higher level of responsibility, thus justifying their treatment with significant importance in the evaluation criteria and other validity conditions in this call. the contractor must provide at least a 12-month warranty for all work. detailed requirements are included in the technical description, which is part of the kd, as well as its annexes and the draft contract. estimated value excluding vat: 94277440.00 huf.Maintenance and replacement of uninterrupted devices
