📋 Tender Overview
Contract awarded for 2025 independent client support lot-0001, title: 1. client support, broad, including development task, description: the aim of this assignment is to provide independent client support (oco) in a broad sense through one recognizable and accessible party within the municipality of haarlemmermeer. the contractor acts as a central point of contact for residents with various questions. in addition, the contractor coordinates the further development of oco in collaboration with other organizations that provide oco. by combining the execution and coordination with one contractor, substantive knowledge and continuity are ensured. this prevents management issues and ensures a coherent implementation of the development agenda for independent client support of the municipality of haarlemmermeer. when the contractor cannot assist the resident, the resident is referred to an organization that can provide adequate support. first, organizations with which the municipality has already concluded an agreement are considered. note: residents have the freedom under the national oco scheme to engage an organization for oco themselves. however, residents do not receive compensation from the municipality for every organization engaged. 3.2 million euros lot-0003, title: 3. client support, involvement of young experts by experience, description: the municipality wants to provide oco to vulnerable young people with complex support needs. by involving young experts by experience, they receive better and more appropriate support, care, and coaching. this approach helps to prevent heavier and more expensive care as much as possible. the goal is to further strengthen this service and better align it with the needs of these young people. 500,000 euros estimated value excluding vat: none .2025 independent client support
