📋 Tender Overview
Contract awarded for Further development and continued operation of customer online service (kos) framework and microservices lot-0001, title: customer online service platform dij: operation and further development, description: operation and further development of the customer online service platform dij. the provider assumes responsibility for the specification and realization of the requirements including the implementation process with tests, approvals, and activation. other tasks include collaboration on adjustments to the isds analysis / isds concept and handling the necessary implementation tasks arising from it. it is to ensure software maintenance, further development, maintenance, support with the corresponding service level agreement (sla), and continuous documentation. as part of this tender, digital management is procuring a service provider in lot 1, which provides the following services: framework: * one (1) partner for operation (excluding infrastructure operation) and further development of the customer online service platform dij * further development, maintenance & support kja-fs * ensuring the defined governance of the kos framework the framework contract will be concluded with a basic service 1 of 5 years, an extension option 1 (op1) of 2 years, a second extension option 2 (op2) of 1 year, and a third extension option 3 (op3) of 1 year. estimated value excluding vat: 12584542.39 chf.Further development and continued operation of customer online service (kos) framework and microservices
