📋 Tender Overview
Contract awarded for Framework agreement for the delivery, installation, configuration, and maintenance of patient registration kiosks, including accessories. lot-0001, title: framework agreement for the delivery, installation, configuration, and maintenance of patient registration kiosks, including accessories. description: the assignment concerns a competitive procedure with negotiation for concluding a framework agreement for the delivery, installation, configuration, and maintenance of patient registration kiosks, including accessories. uz gent wishes to purchase registration kiosks for the various reception points of the hospital. all patients must register via these kiosks, whether for a planned admission, a consultation, an examination, or a treatment. the kiosks must provide patients with a self-service function for confirming their arrival at the hospital or for referral to the reception staff. up to 4,000 unique patients register daily via the available registration kiosks spread across the campus. there is a peak flow in the morning of up to 500 registrations per hour, distributed across the various reception points on the campus where one or more registration kiosks are available, depending on patient flow. in the central entrance building, 8 registration kiosks are centrally located. the other decentralized registration kiosks are spread across the various buildings on the campus. this infrastructure aims to improve service delivery for patients by shortening the processing time when additional data registration is not required and providing patients with a personalized registration experience, or alternatively referring the patient to a staff member for personal contact, with the issuance of a queue number. the assignment includes: • delivery of 20 registration kiosks, including the replacement of 15 existing kiosks; • the registration kiosks must have an integrated eid reader, barcode scanner, ticket printer, and a large touchscreen; • installation and configuration at various locations within the hospital; • integration with existing software such as xkiosk from the company zorgi and the esirius queue system from the company esii; • a maintenance contract for the entire lifespan of the kiosks, including updates and interventions; • availability of spare parts for 10 years (e.g., eid card readers, barcode scanners, printers, screens, etc.); • delivery of ticket rolls for ticket printers; • training of staff for use and support. the minimum requirements and added values will be included in the specific specifications, which will only be provided to the selected candidates in the next phase of the placement procedure. estimated value excluding vat: 322776.20 eur.Framework agreement for the delivery, installation, configuration, and maintenance of patient registration kiosks, including accessories.
