📋 Tender Overview
Contract awarded for Employee customer contact center (14010) - cluster dv lot-0000, title: customer contact center employee (14010) - cluster dv, description: you listen attentively and show genuine understanding. because of you, the rotterdam resident feels heard and well assisted. you ask questions until you have clarified the question behind the question, and you know how to filter information from various sources and translate it into a complete and reliable answer. at the customer contact center (kcc), you assist rotterdam residents by phone with questions about taxes, permits, bulky waste, benefits, and much more. no matter how sensitive the situation may be, you manage to understand the personal stories and handle them appropriately. together with your colleagues, you contribute to satisfied rotterdam residents and to an ever-improving service. estimated value excluding vat: 27456.00 eur.Employee customer contact center (14010) - cluster dv
