📋 Tender Overview
Contract awarded for : Eckho IVR Renewal & Upgrade via RM6116 Durham county council has a requirement for the renewal & upgrade of existing eckho ivr platform used in customer services. as this is an existing solution, the best rtm was to engage with the incumbent provider via a framework agreement. Contract start date: 1 August 2026 tender_issue_date : 30/07/2026.Eckho IVR Renewal & Upgrade via RM6116
