Awarded Delivery Implementation Tender

🏛️ City Of Vilvoorde
📄 Tender ID: 15632343 📅 Published: 12 Nov 2026

📋 Tender Overview

Contract awarded for Delivery, implementation, maintenance, and support of application software for civil affairs { "detected_language": "dutch", "translated_text": "lot-0001, title: population module, description: • easy access to the national register for queries and updates. the ability to make updates through free structures is seen as a significant added value. • security structure to access the national register (easy to set up). • procedures are split as much as possible so that proper follow-up of the various procedures is possible (preferably guided via a wizard). • the employee can upload documents (uploading scans of submitted documents (judgments, deeds...), can digitally consult the status of an ongoing file at any time. • direct emailing from the application with the signature of the employee/service (possibly via a link with exclaimer). • access to the electronic mail of the national register in a simple and clear manner. • query options: o by national number o phonetically (part of a name, absence of symbols is ignored) o by address o by date of birth • the application allows for the secure digital exchange of information/documentation with various governments and parties. • the management of files must be fully digital from the application to the completion of the file. • correspondence/email traffic related to a file/citizen can be easily archived digitally in a uniform manner. • management of information types is provided. • it is important that the application ensures that everyone builds a file in the same way. • the application must allow an employee to quickly follow up on a colleague's file and also easily consult the status of the file (provided security rules are set). • possibility for management reporting of all procedures: one can compile policy reports via lists and preferably also visually through all kinds of diagrams. • the construction of a file/procedure is done via a wizard/step plan and is very easy to use. being able to create wizards oneself is seen as an added value. • digital agenda: legal deadlines are automatically taken over, in addition, the possibility to add tasks with deadlines, such as reference addresses, temporary absences, etc. a notification will be sent via email to a self-chosen email address. • note field: to record all important and relevant info per resident/address/file/procedure among employees (not visible to other governments/administrations or the citizen themselves). • document management: it must be possible to add one's own documents/letters/summons in the application, adapted to the house style, which can always be kept in the procedure. • management of special information types. • cancellation, addition, suppression of information, both in a simple way and via free structures. • improving information, both in a simple way and via free structures. • management of housing records: o adding street names o adding, removing, improving, setting history of house numbers o adding, removing, improving, setting history of apartment numbers o the history of this must be easily retrievable o creating lists of vacancies o adding floor plans of buildings • management of registers and the ability to send letters in bulk (physically and/or digitally): o register of identity cards (including follow-up) o register of residence cards (including follow-up) o register of kids-id (including follow-up) o register of polio vaccinations (including follow-up) o register of legal cohabitation (including follow-up if necessary – cf. fictitious situations) • synchronization with belpic and population application (r27 – retrieving issued eids). • creating summons cards – automatically set query or other method according to the legal dates imposed by the federal public service interior. • digital residence check • sending address changes digitally to the local police (link with focus/digital residence check). • setting general and specific questions to the local neighborhood inspector. • separate residence checks for: o population o foreigners o official removals o official registrations o temporary absence o foreigners residence check o cohabitation report o departure abroad belgian o departure abroad non-belgian o arrival (from another municipality, abroad) o internal mutation o residence check without moving (= police investigation – pi) • specific separate procedures for reference addresses: natural person due to residence in a mobile home, ocmw detention (possibly with automatic mailing to the general email address of its own ocmw), ocmw natural person, with the possibility to keep evidence in the procedure • ability to create a list of processed/open address checks. • splitting of residence checks: foreigners/population. lot-0002, title: civil status, description: • the application guides the employee in the documents/evidence to be submitted/documents to be delivered for as many procedures as possible, etc. a proposed procedure based on the information we can provide ourselves would be an added value. • the employee is guided in a logical, clear, and simple manner through the various steps of the different procedures (including fictitious files) from the citizen's registration (at the counter) to the completion of his/her application. if contact with, for example, dvz or the embassy is necessary, this is included in the step plan. • the procedures are split as much as possible so that proper follow-up of the various procedures is possible. • it is important that the application ensures that everyone builds a file in the same way. • the application must allow a colleague to quickly follow up on another colleague's file and also easily consult the status of his file (provided security rules are set). • possibility for management reporting of all procedures: one can compile policy reports via lists and preferably also visually through all kinds of diagrams. • the employee is guided in the execution of tasks/steps regarding compliance with legal deadlines as well as self-imposed deadlines. employees are also informed about the expiration of deadlines via email if desired. • note field: to record all important and relevant info per file/procedure (not visible to other governments/administrations or the citizen themselves). • linking of the various registers to automatically number the deed number continuously estimated value excluding vat: 64226.00 eur.Delivery, implementation, maintenance, and support of application software for civil affairs

🔍 Key Information

📄
Tender Reference No.
15632343
📅
Publication Date
12 Nov 2026
💰
Estimated Value
€ 64226
🌐
Sector
N/A
📅
Deadline
12 Nov 2026
📝
Notice Type
Contract Awards
📍
Location
Belgium
📑
Contract Duration
0 Day

📁 Documents & Downloads

No documents found

🏷️ CPV

No CPV found

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🕒 Submission deadline
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days remaining · 12 Nov 2026
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🧭 Quick Facts

Authority City Of Vilvoorde
Country Belgium
State / UT N/A
Tender Type Contract Awards
Currency €
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