📋 Tender Overview
Contract awarded for Services in the area of internet of the goethe-institut e.v. lot-0006, title: websupport, description: scope of services - first level support for cms editors: support and advice on technical questions regarding the cms contens, including reference to the corresponding instructions in the cms help - creation and updating of content for the contens help/system documentation/instructions - advice for the optimal technical use of templates, object classes, and output types - first and second level support for the use of other presentation forms (e.g., svg maps) - creation of statistical evaluations (e.g., web support inquiries, newsletters) - transfer of individual web pages or page clusters to other websites, e.g., country portals - first level support for questions regarding the publication of online content - release objects for editing (adjust permissions) - first level support on the topic of newsletters (e.g., creating new copy templates, building a newsletter, sending) - first and second level support for the customer portal mein goethe.de (answering customer inquiries, administration) - set up or change shortcuts and redirects - administration of mailing list software, e.g., creating lists, changing configuration - first level support for mailing lists answering user inquiries regarding registration, setting up the mailing list, etc. - creation and maintenance of web pages via cms - input and updating of content via cms, e.g., articles, events, forms, newsletters, as well as the setup and maintenance of web applications and their parameters. - form management: setup and management of forms for registrations in the context of cultural, informational, and language work - tests regarding correct display on desktop and mobile - image and video editing - market research and consulting - quality assurance of the web presence including communication with foreign institutes - preparation and execution of training and web seminars. estimated value excluding vat: 1.00 eur.Services in the area of internet of the goethe-institut e.v.
